High-Speed Hospitality: Connecting Today's Guests to Tomorrow's Internet
Who we are
ETConsulting is an IT services company that specializes in technology for the hospitality business. We have worked in hotels extensively for more than 10 years, providing thorough and immediate service. We understand your business and the urgency created by a service interruption. ETConsulting is a national provider that is located in the Washington, D.C. region. We are nearby and can attend to your needs faster than other national providers.
What can we do for you?
ETConsulting provides support for property management system (PMS) hardware. We interface with all major PMS companies and can act as their on-site technical contacts.We organize and manage all of your internal computer networks and repair them if they go down. We maintain a 24x7 year-round hospitality help desk to respond quickly to your hotel support needs. ETConsulting is a leading provider of high-speed Internet access (HSIA) support and can help manage your guest experience with our High-Speed Hospitality help desk.
Why should you work with ETConsulting?
We know the hospitality industry and the unique challenges it faces.We understand that when the hotel is down, hundreds of clients may be calling on you for quick resolution. Since we are local, outages and systems being offline can be addressed and restored more quickly and with greater attention. We guarantee our work.
No Upfront Costs
Operating costs can be fixed in a single low monthly payment plan that includes installation, equipment, 24/7/365 tech support, maintenance, and service fees.
100% Profit Gain
This is not a revenue sharing program; you keep 100% of the profits and own the equipment at the end of the service agreement.
Plug & Play Configuration
Our service is a unique design that allows your guests to simply plug their laptop in and begin surfing the Internet, avoiding any complex reconfiguration.
Since our solution utilizes existing wiring in each room there is no need for rewiring, lengthy install time frames, or additional installation expenses. The system implementation is completely transparent to you and your guests.
We provide 24/7/365 Tech Support direct to your guests and property.
Wired & Wireless Capable
ETConsulting offers both wired and wireless solutions that will fit your individual needs.
Serving the hospitality industry since 1998, ETConsulting is one of the leading providers of high-speed Internet access in hotels. Our team of business consultants and certified engineers has many years of combined hospitality industry knowledge and expertise. In addition, our Highspeed Hospitality business model was developed and designed by hotel managers. Based on their expertise we offer our system as a non-revenue sharing model, giving you the flexibility to decide on how you want to offer the service to your guest. Currently, we have installed and partnered with many top hotel brands including Marriott, Hilton, Embassy Suites, Comfort Suites, Homewood Suites and many others located nationwide. We treat each of our properties as more of a partnership than a customer. Having other strategic relationships and alliances with many other top level companies, including CACI, Northrop Grumman, Suite America, etc., helps build awareness of ETConsulting's service, and drives business travelers to properties supported by ETConsulting.
Who else is working with us?This is just a sample of the satisfied customers working with ETConsulting to provide world-class service:
Why High-Speed Internet for guest rooms?
- Increasing demand
- Today's industry standard
- Enhanced guest satisfaction and retention
- Increased per-room revenue and occupancy
- Increased revenue through online concierge
- Competitive edge over surrounding properties
- Increased business traveler clientele
- Reduced phone line saturation and cost
- Property differentiation and brand enhancement
- Additional amenity
- Internet kiosk
- Tech support only
- HSIA conference room services
- Data & voice circuits
- PMS systems
- Phone systems
- Managed telecom services